Terms of Service

[Upon your purchase]
When you purchase marcos product at our site, ID registered (account registration) is required as marcos owner.
For the first time customers, please register E-mail address & your any password, and please keep them.
After you have submitted your order, there is a case we call you from our staff.
[About Products]
In order to protect the rights of the marcos owner, all of marcos product will be managed by its own system.
Since it is possible to identify the owner by the product ID, if when it is handed the marcos product, please contact us.
We will take the procedure of Owner Change.
[For Register E-Mail]
E-mail Address at the time of account registration and inquiries cannot allowed Yahoo mail, Mobile Communication Carriers Email Address. There is a case that cannot recieve our contact.
In the case of Japan domestic shipping of your order, consumption tax is added. Shipping will be free.
Dispatch of orders to outside Japan, become a tax-free, and the shipping fee 3,000JPY will be the addition.
In destination change after your order, If change the total amount will be changed including the consumption tax and postage, we will adjust the difference amount.
Customs duties applied in each country At the time of shipment to outside Japan, It will be borne by the customer.
[Until Arrival]
After the payment confirmed, The Model the customoer ordered is going to start creating in Los Angeles. The Creation is going to be on Air-Fright. After arrive to tokyo, start inspection in Tokyo office, and dispatch to your address.
We assume a period of approximately 3 weeks - 3 month, but We announce to customoer if in fluctuations.
Because of marcos items are handmade product, only-one item, no deterioration, and defect-free new goods, we can not be accept returns after the product delivery.
[Shop Hours]
Orders in the Internet (this Web site) are accepted 24 hours.
All information including the customer's personal information is encrypted using the SSL to ensure your application of the product, and so that can be safely entrusted to us. Settlement in the credit card will be handed over to Cloud Payment Inc.(the clearing house).
Security of Cloud Payment
Inquiries from customers, from the recording point of view, we hope by e-mail or in the inquiry form.
Please put your phone number in case of email is not recieved.
We will reply within three days. If there is no reply of in three days, excuse us, We would like to call us +81-3-5778-9854.
E-MAIL : contact@marcosinc.com
[UPDATE] July 15th, 2015
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